{"id":4337,"date":"2022-06-29T08:58:58","date_gmt":"2022-06-29T08:58:58","guid":{"rendered":"https:\/\/el1.thembaydev.com\/zota_autopart\/?page_id=4337"},"modified":"2024-04-25T22:21:10","modified_gmt":"2024-04-25T22:21:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/overstockclearance.ca\/fr\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><strong>Thank you for choosing OverstockClearance.ca!<\/strong><\/p><p>We value your satisfaction, and in the event that your online purchase doesn\u2019t meet your expectations, we offer the following options:<\/p><p><strong>&nbsp;Returns\/Exchanges:<\/strong><\/p><p>Online orders can be returned or exchanged, subject to the following conditions:<\/p><ul class=\"wp-block-list\"><li>Items must be unwashed, unworn, with original tags attached.<\/li>\n\n<li>Process the return or exchange within 30 days of the original order date.<\/li>\n\n<li>Original shipping costs are non-refundable and won\u2019t be refunded in-store.<\/li>\n\n<li>Items under specified promotions (e.g., \u2018Buy 2 Get 1 Free\u2019) are eligible for in-store exchange only.<\/li>\n\n<li>\u201cFinal Sale\u201d or \u201cClearance\u201d items, including those at 60-80% off, or in SALE or CLEARANCE section, cannot be returned or exchanged.<\/li>\n\n<li>Gift cards, cosmetics, jewelry, intimates (underwear and bras), and swimwear are final sale and cannot be returned or exchanged.<\/li>\n\n<li>For damaged items, email us at\u00a0<a href=\"mailto:cs@overstockclearance.ca\">info@overstockclearance.ca<\/a>\u00a0for replacement procedures.<\/li><\/ul><p><strong>Returns by Mail:<\/strong><\/p><p>To initiate a return by mail, follow these steps:<\/p><ol class=\"wp-block-list\"><li>Fill out the return form available\u00a0<a href=\"https:\/\/chat.openai.com\/c\/801ea06f-186e-45d2-90fc-c50e214b4446#\">here<\/a>.<\/li>\n\n<li>Provide required information, including order number, SKU numbers of items, and return code.<\/li>\n\n<li>Pack merchandise, return form, and invoice securely in a box or envelope (customer\u2019s responsibility).<\/li>\n\n<li>Drop the package at the nearest post office or arrange a Canada Post Pickup (call 1-866-607-6301).<\/li>\n\n<li>Once received and processed, you\u2019ll get a \u201cRefund Notice\u201d email for your records.<\/li>\n\n<li>The refund will be processed back to the original payment method, typically taking 5-7 business days to appear on your card statement.<\/li><\/ol><p><strong>Damaged Items:<\/strong>&nbsp;If you receive a damaged item, contact our customer support team at&nbsp;<a href=\"mailto:cs@overstockclearance.ca\">info@overstockclearance.ca<\/a>&nbsp;with detailed explanations and photos.<\/p><p>We appreciate your cooperation and thank you for shopping with OverstockClearance.ca!<\/p>","protected":false},"excerpt":{"rendered":"<p>Thank you for choosing OverstockClearance.ca! We value your satisfaction, and in the event that your online purchase doesn\u2019t meet your expectations, we offer the following options: &nbsp;Returns\/Exchanges: Online orders can be returned or exchanged, subject to the following conditions: Returns by Mail: To initiate a return by mail, follow these steps: Damaged Items:&nbsp;If you receive &hellip; <a href=\"https:\/\/overstockclearance.ca\/fr\/refund_returns\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\">Refund and Returns Policy<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4337","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/pages\/4337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/comments?post=4337"}],"version-history":[{"count":0,"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/pages\/4337\/revisions"}],"wp:attachment":[{"href":"https:\/\/overstockclearance.ca\/fr\/wp-json\/wp\/v2\/media?parent=4337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}