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OverstockClearance.ca exclusively utilizes Canada Post for all your shipping needs.
Free delivery available on 1000s of products.
1. Order the Product
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order In Your Mailbox
Exchange or Return of Goods
If you buy something good, you can change your mind and cancel the deal within 14 days. Just make sure to keep the stuff in good shape. If it gets messed up, but it’s not your fault, you can still cancel. Even if the value drops a bit because you opened or checked it, you can still ask for your money back.
1. Returns:
- We accept returns within 14 days from the date of delivery.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
2. How to Initiate a Return:
- Please contact us Here
- Provide your order number, the name of the item you wish to return, and the reason for the return.
3. Return Shipping:
- Buyers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product).
- We recommend using a trackable shipping method to ensure the safe return of the item.
4. Refund Process:
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 2 business days].
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund.
6. Cancellations:
- Orders can be canceled within 12 hours after purchase. After this period, orders are processed, and cancellations may not be possible.
7. Contact Us:
- If you have any questions or concerns regarding your purchase or the return process, please don’t hesitate to contact us here
Thank you for your understanding and cooperation.
FAQs
We understand the anticipation of receiving your order and sincerely apologize for any inconvenience caused by its delay. We want to assure you that your satisfaction is our top priority, and we are actively working to resolve the situation.
There are various reasons for shipment delays, such as high order volumes, unforeseen logistics issues, or external factors beyond our control. Our team is diligently investigating the specific circumstances surrounding your order to address the delay promptly.
Rest assured that we are committed to expediting the processing of your order and getting it to you as quickly as possible. Your patience during this time is greatly appreciated.
If you have any specific concerns or require further assistance, don’t hesitate to contact our customer support team.
For the moment, OverstockClearance.ca only ships to All Canadian addresses.
Canada Post Letter Mail service typically takes between 3 to 10 days.
Why did I not receive a tracking number with my order?
To keep our prices as low as possible, we utilize Canada Post Lettermail service. Please note that with this service, a tracking number is not available. If you require another service, please feel free to contact us, and we’ll be happy to assist you.